Streamline Returns & Refunds with AI
Fullcart automates the entire return and refund workflow by connecting to your Shopify store policies and order data. Customers can initiate returns through AI chat, get instant eligibility checks, and receive prepaid labels without ever waiting for an agent.
Why This Matters
Returns and refunds are one of the most time-consuming support workflows in ecommerce. Each request involves verifying eligibility, checking return windows, generating labels, and processing refunds, all while keeping the customer informed at every step.
The Solution
Here's how Fullcart helps you handle all sorts of tasks when it comes to running your store.
- Automated Eligibility Checks
- Instantly verifies return eligibility against your store's policies, return windows, and product conditions.
- Self-Service Return Portal
- Customers initiate returns through AI chat with automatic label generation and instructions.
- Refund Tracking
- Provides customers with real-time refund status updates from initiation through completion.
- Return Reason Analytics
- Analyzes return reasons to identify product quality issues, sizing problems, and listing inaccuracies.
Get Started with AI
Try a sample prompt on Fullcart to see it in action.
Check if order #5447 is eligible for a return based on our store policies
Process a return for the blue sweater in order #5103 and generate a prepaid shipping label
Show me all pending return requests that need approval this week
Walk this customer through our return process for an item purchased 20 days ago
Handle a partial return for order #6780 where only 2 of 4 items are being sent back
Connect your entire ecommerce stack
Fullcart integrates with the platforms you already use—Shopify, Meta Ads, Amazon, and more—so you can manage everything from one place.
Connect your storeExplore More Use Cases
Automate Order Status Inquiries
Fullcart connects directly to your Shopify store and shipping carriers to answer order status questions in real time. Customers get instant, accurate updates through AI chat while your team focuses on issues that actually need human attention.
Analyze Your Shopify Store Data with AI
Fullcart connects directly to your Shopify store and lets you ask questions in plain English. Get instant answers about sales trends, customer cohorts, product performance, and more without touching a spreadsheet.
Generate Shopify Sales Reports with AI
Fullcart generates polished, shareable sales reports from your Shopify data on demand. Describe the report you need in plain English, and AI builds it with the right charts, tables, and commentary ready to share.
Track Product Performance Across Your Store
Fullcart provides a complete product performance layer on top of your store data. Track every product's revenue, margin, velocity, and customer sentiment in one place and let AI surface the insights that matter most.
Identify and Fix Conversion Bottlenecks
Fullcart analyzes your entire conversion funnel from landing page to order confirmation and uses AI to identify exactly where customers drop off and why. Get specific, actionable recommendations to fix bottlenecks and increase your conversion rate.
Automate Your Ecommerce Operations
Fullcart's AI handles the tedious operational work for you. Describe what you need in plain English and the AI executes bulk updates, auto-tags products, adjusts pricing, and manages collections across your entire catalog.
Ready to put this to work?
Fullcart automates the entire return and refund workflow by connecting to your Shopify store policies and order data. Get started with Fullcart for free.
*Always free, no card required